BUILT FOR EVERYONE.
Love The Idea® is committed to ensuring this website is accessible to all users, regardless of ability or technology.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. This means we work to ensure our content is perceivable, operable, understandable, and robust for all users, including those using assistive technologies.
What we do
- Use semantic HTML to support screen readers and keyboard navigation
- Provide sufficient colour contrast across all text and interactive elements
- Include descriptive alt text for all meaningful images
- Ensure all interactive elements are keyboard-accessible
- Use ARIA labels where appropriate to support assistive technology
- Avoid relying solely on colour to convey information
- Design for mobile and low-bandwidth environments
Known limitations
We are continuously improving this site. Some older content migrated from our previous platform may not yet meet full WCAG 2.1 AA compliance. We are working to address these areas progressively.
Disability Confident employer
Love The Idea® is a Disability Confident Committed employer. We apply the same values internally as we do to this website — ensuring our workplace and our products are accessible by design, not as an afterthought.
Feedback and contact
If you experience any accessibility barriers on this website, or need content provided in a different format, please contact us directly. We take all accessibility feedback seriously and aim to respond within five working days.
Email: [email protected]
Phone: +44 (0)203 870 4123
Hours: Monday – Friday, 9am – 5pm GMT
Enforcement
If you are dissatisfied with our response, you can contact the Equality Advisory and Support Service (EASS).
This statement was last reviewed in June 2026.