Accessibility

BUILT FOR EVERYONE.

Love The Idea® is committed to ensuring this website is accessible to all users, regardless of ability or technology.

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. This means we work to ensure our content is perceivable, operable, understandable, and robust for all users, including those using assistive technologies.

What we do

  • Use semantic HTML to support screen readers and keyboard navigation
  • Provide a "Skip to main content" link for keyboard and screen reader users
  • Provide visible focus indicators on links, buttons, and form fields
  • Include descriptive alt text for meaningful images
  • Ensure interactive elements are keyboard-accessible
  • Use ARIA labels and live regions where appropriate to support assistive technology
  • Avoid relying solely on colour to convey information
  • Design for mobile and low-bandwidth environments

Known limitations

We are continuously improving this site and aim to meet WCAG 2.1 AA, but some areas do not yet fully comply. Known issues include:

  • Some secondary text (e.g. footer links and stats labels) does not yet meet the 4.5:1 colour contrast ratio
  • Some images on older blog posts, migrated from our previous platform, may have missing or generic alt text
  • Some embedded video content does not yet have captions or transcripts

We are working to address these areas progressively. If you encounter any of these issues, please let us know using the contact details below.

Disability Confident employer

Love The Idea® is a Disability Confident Committed employer. We apply the same values internally as we do to this website — ensuring our workplace and our products are accessible by design, not as an afterthought.

Feedback and contact

If you experience any accessibility barriers on this website, or need content provided in a different format, please contact us directly. We take all accessibility feedback seriously and aim to respond within five working days.

Email: [email protected]
Phone: +44 (0)203 870 4123
Hours: Monday – Friday, 9am – 5pm GMT

Enforcement

If you are dissatisfied with our response, you can contact the Equality Advisory and Support Service (EASS).

This statement was last reviewed in June 2026.